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Building long-term partnership after a failed first batch

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Isabella4685 Posted 2026-05-11 23:00
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  • Last reply 2026-05-20
#1 I Isabella4685 OP

We prefer transparent BOM cost for machined parts.

Supplier offered 3% discount for annual forecast commitment but wants exclusivity on the mold.

  • How do you document verbal concessions in email?
  • When do you involve legal for NDA + MSA?

Please mention your destination market — advice varies a lot.

#2 D Donald2799

Pilot orders really help before committing to a full container.

If customs holds the entry, respond within 24h with the revised invoice.

#3 S Steven1421
Donald2799 #2 2026-05-13 22:45

Pilot orders really help before committing to a full container. If customs holds the entry, respond within 24h with the revised invoice.

Pilot orders really help before committing to a full container. If customs holds the entry, respond within 24h with the revised invoice.

Good question. In our case the forwarder clarified it within 48 hours.

If customs holds the entry, respond within 24h with the revised invoice.

#4 S Steven1421
Steven1421 #3 2026-05-16 18:29

Pilot orders really help before committing to a full container. If customs holds the entry, respond within 24h with the revised invoice. Good question. In our case the forwarder clarified it within 48 hours. If customs holds the entry, respond within 24h with the revised invoice.

Pilot orders really help before committing to a full container. If customs holds the entry, respond within 24h with the revised invoice. Good question. In our case the forwarder clarified it within 48 hours. If customs holds the entry, respond within 24h with the revised invoice.

Thanks for sharing — we faced something similar last quarter.

We also request carton drop tests and keep photos in our QMS folder.

#5 J Joseph9554
Steven1421 #4 2026-05-18 09:50

Pilot orders really help before committing to a full container. If customs holds the entry, respond within 24h with the revised invoice. Good question. In our case the forwarder clarified it within 48 hours. If customs holds the entry, respond within 24h with the revised invoice. Thanks for sharing — we faced something similar last quarter. We also request carton drop tests and keep photos in our QMS folder.

Pilot orders really help before committing to a full container. If customs holds the entry, respond within 24h with the revised invoice. Good question. In our case the forwarder clarified it within 48 hours. If customs holds the entry, respond within 24h with the revised invoice. Thanks for sharing — we faced something similar last quarter. We also request carton drop tests and keep photos in our QMS folder.

Agree on documenting everything in the PO appendix.

We also request carton drop tests and keep photos in our QMS folder.

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