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API webhook retries — expected behavior?

S
Susan9280 Posted 2026-04-08 13:38
  • 5 Replies
  • 1489 Views
  • Last reply 2026-04-15
#1 S Susan9280 OP

Browser console shows 403 on `/home/api/report_stat` when ad-blocker is enabled.

We need clarification on maximum attachment size for quotes.

  • Which IP ranges should we whitelist?
  • Is there a sandbox for testing order webhooks?

Appreciate any real-world examples from this board.

#2 I Isabella4685

Following this thread; our experience aligns with yours.

Timeline slipped once, but proactive updates from the supplier made it manageable.

#3 C Charlotte9025

Pilot orders really help before committing to a full container.

If customs holds the entry, respond within 24h with the revised invoice.

#4 R Richard2218

Not sure about your HS code, but our broker used a different chapter heading.

Consider booking ocean space two weeks earlier during peak season.

#5 D Daniel8027

Pilot orders really help before committing to a full container.

We also request carton drop tests and keep photos in our QMS folder.

#6 M Matthew558

Agree on documenting everything in the PO appendix.

Our QC checklist is based on AQL 2.5 with a tightened level for critical dimensions.

Tagging you here for visibility.

6 posts in total

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