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Tracking stuck on 'handed to airline' for 9 days

M
Mary9471 Posted 2026-06-01 12:26
  • 4 Replies
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  • Last reply 2026-06-04
#1 M Mary9471 OP

We ship lithium-free goods but the MSDS request still appeared in the portal.

We ship lithium-free goods but the MSDS request still appeared in the portal.

  • Did you switch forwarders after similar delays?
  • How do you document Incoterms in the PO to avoid disputes?

Appreciate any real-world examples from this board.

#2 M Michael4294

Following this thread; our experience aligns with yours.

Our QC checklist is based on AQL 2.5 with a tightened level for critical dimensions.

Tagging you here for visibility.

#3 J Joseph9554

Good question. In our case the forwarder clarified it within 48 hours.

If customs holds the entry, respond within 24h with the revised invoice.

#4 I Isabella4685

Good question. In our case the forwarder clarified it within 48 hours.

Our QC checklist is based on AQL 2.5 with a tightened level for critical dimensions.

#5 J John1755

Agree on documenting everything in the PO appendix.

Timeline slipped once, but proactive updates from the supplier made it manageable.

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